Billing Terms and
Conditions

Last Updated: 31/07/2025

LightsLiving
Payment Policy

1. Accepted Payment
Methods

At LightsLiving, we provide a range of secure and convenient payment
options. We currently accept:

• Credit & Debit Cards: Visa,
  MasterCard, American Express
• Apple Pay
• Google Pay
• Shop Pay

All transactions are
processed in GBP (Great British Pound).

2. Payment
Processing

• Payment must be made in full at the time
  of checkout.
• Orders will not be confirmed or shipped
  until payment is successfully received.
• If your payment is declined or fails, the
  order will not be processed.

3. Pricing &
Currency

• All prices displayed on our website are in
  GBP.
• Prices are subject to change at any time
  without notice.
• GST (Goods and Services Tax), shipping,
  and any applicable discounts are calculated and shown at checkout.

4. Secure Payment
Processing

• LightsLiving uses SSL encryption
  and secure third-party payment gateways such as Shopify Payments.
• We do not store your credit card or
  payment details on our servers.

5. Refunds &
Chargebacks

• Refunds are issued in accordance with
  our Refund & Return Policy.
• If you encounter any issues with a payment
  or product, please contact us first at info@lightsliving.com.
  before requesting a chargeback.
• We reserve the right to dispute any
  chargebacks made without contacting us.

6. Fraud Prevention

• We reserve the right to hold or cancel
  any order that appears suspicious or may involve unauthorised activity.
• In the case of high-value orders, we may
  request additional verification before processing.

Contact Information

Store Name: LightsLiving

Address: Unit #2523, 275 New North Road, London, N1 7AA, United Kingdom

Email: info@lightsliving.com

Phone: +44 7366 205257

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 1–2 business days.